Category Archives: Make an Impression

Maximisie your conversations

By Jo | Published: November 8, 2010
Having conversations with prospects,  customers is always good but are you really getting the most out of them?  How many times have you hung up the phone or walked away from someone & said to yourself … “I should have asked them….”!!! If you have a particular objective to achieve in speaking to someone are [...]
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Listening? or blah blah blah…

By Jo | Published: March 22, 2010
I am currently in the process of upgrading my car.  On the way out of a meeting recently, I saw a garage that sells the model of car I am after & decided to have a chat with a salesperson.  I decided to test if he was really listening to what I wanted. For me [...]
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The Magic of Storytelling in Business

By Jo | Published: March 12, 2010
I read recently that back in old Ireland, the storyteller was one of the most important people in old Irish society,  second in social ranking to the lawmakers.  Seanchai is Irish for “storyteller” or “old talker” to get closer to the actual meaning. What a wonderful way to get your message across by telling an [...]
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Getting people on your side

By Jo | Published: January 11, 2010
A bank teller tells his story – “A man came into the  bank to open an account. I gave him the usual forms to fill out. Some of the questions he answered willingly, but there were others he flatly refused to answer. Before I began the study of human relations, I would have told this [...]
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