Category Archives: Featured

Let The Great World Spin

By Jo | Published: June 2, 2011
I have just finished reading this inspiring book by Colum McCann on the wonderful story of Philippe Petit who walked on a tightrope between the twin towers. Inspiring for me because of the actions of one man & but also because it looks at the thoughts & perspectives of those people who were looking on [...]
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Effective sales tools – your Customer Service?

By Jo | Published: September 9, 2010
I believe that good customer service is a path to increased sales  & strong cusotmer loyalty. I believe that as a function within an organisation it is undervalued because it is under utilised. I recently delivered a customer service programme to group of individuals.  As part of the programme we reflected on a number of [...]
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Lessons in Leadership

By Jo | Published: September 3, 2010
I recently read this article & thought that of all the material I have read on leadership this is  a very practical approach to a skill (not sure if that is the right word) that eludes so many people. When I think back on all the bosses I have had or reflect on the many [...]
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Positive attitude attracts business

By Jo | Published: June 21, 2010
A landscape gardener ran a business that had been in the family for two or three generations. The staff were happy, and customers loved to visit the store, or to have the staff work on their gardens or make deliveries – anything from bedding plants to ride-on mowers. For as long as anyone could remember, [...]
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For real achievement – break it down

By Jo | Published: June 14, 2010
Ok  so you have a goal,  the golden acorn in our sights .  So how do you go about achieving it & then hang onto it? The initital euphoria of your new idea may wear off or you realise that actually your goal is going to take much longer to attain than you initially thought. [...]
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Chasing your goals

By Jo | Published: May 4, 2010
Ever feel like a squirrel running up & down different trees trying to find an acorn? I sometimes watch the busy endeavours of the squirrels in our local park & it got me to thinking about some similarities in our own lives. They run up a tree , might stop on way for a look [...]
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Leading the way

By Jo | Published: April 14, 2010
I took some time over the Easter break to spend a few days on west coast.  Luckily the weather improved & I was able to stand on Europes’ most westerly coast & take in the amazing scenery. In midst of taking all this in it reminded me of how insignificant  we can be & how [...]
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Changing perspectives

By Jo | Published: March 1, 2010
I went out for my regular walk recently & due to time shortages I needed to change my route. So the path I normally walk up,  I had to come back down. For a moment I thought I had wandered onto a different route (as my mind was busy with thoughts of what to write [...]
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Path of least Resistance

By Jo | Published: February 16, 2010
For those sailors amongst you (or if you have ever walked in a very strong wind)  you know that when heading upwind you need to tack,  like a zig zag shape. If you head straight into the wind you are stopped by the force of  resistance. We need to figure out this path when dealing [...]
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