For those sailors amongst you (or if you have ever walked in a very strong wind) you know that when heading upwind you need to tack, like a zig zag shape. If you head straight into the wind you are stopped by the force of resistance.
We need to figure out this path when dealing with our customers or engaging with someone whom we are trying to influence. To ask the customer outright for the order without having done some form of warming up or relationship building is very likely to lead to failure for now & for the future. Don’t know about you, but when someones asks me for my order , straight out, without having checked with me what it is that I really need, I get all annoyed with them.
Think about what are your tactics to find paths of least resistance with your customers or your boss? How do you find their path of least resistance?
Jo Brennan has 15 years international experience in Senior management roles in sales, marketing & people management, working in software, hardware, retail & recruitment sectors. Read more...
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Path of least Resistance
For those sailors amongst you (or if you have ever walked in a very strong wind) you know that when heading upwind you need to tack, like a zig zag shape. If you head straight into the wind you are stopped by the force of resistance.
Think about what are your tactics to find paths of least resistance with your customers or your boss? How do you find their path of least resistance?